SKYTRAK™ Launch Monitor - Certified Pre-Owned

PC:

Version 5.0 or later (Foresight/Trackman Core and Elite Plans)

Minimum:

• Network: Broadband Internet connection
• OS: Windows 7 (32-bit or 64-bit)
• Processor: Intel Core i3 (or better)
• Memory: 8 GB RAM
• 128GB SSD
• Graphics: NVidia GTX 1650/AMD Radeon 580

Recommended:

• OS: Windows 10 or 11 (64Bit)
• Processor: Intel i5 11500k/AMD Ryzen 3600
• Memory: 16 GB RAM or greater
• Dedicated Graphics Card with 2GB Memory or greater (HD Graphics - Nvidia Geforce 1060/AMD RX 5600, with 4GB Memory or more; 4k Graphics - Nvidia RTX 2060/AMD RX 6600, with 8GB of memory or more; Max Graphics - Nvidia RTX 3060/AMD RX 6800 or greater.)
• DirectX: Version 11
• 5Ghz Wifi (2.4Ghz for original SKYTRAK) or Ethernet Connection for the PC in addition to Wifi.
• 500 GB SSD or later

iOS:

• macOS / iOS require Apple M1 Chip or better (MacBook Pro or iPad Pro only)
• iPad Pro Gen 1 or newer
• iPad Air 2019 or newer
• iPhone 8 or newer
• iPad Mini or newer

Android:

• 12GB RAM
• 64GB Storage
• 2020 model or newer
• Google Pixel C or newer
• Samsung Galaxy S6 or newer
• Samsung Galaxy Tab S2 or newer

Free Shipping on all SKYTRAK Products

Returns - SKYTRAK Hardware Products

To receive credit for SKYTRAK hardware products, the following return conditions must be met:

• Return Period: Products must be returned within 30 days of the original purchase date.
• Original Condition: All items must be returned in their original packaging, including all parts and components, and must not show any signs of wear or damage.

Restocking Fees:

• Returns not meeting these standards are subject to a 40% restocking fee. 
• Restocking fee will be assessed to the cost of the product that is damaged.
• If a returned product exhibits visible wear, is missing components, or can no longer be resold as "new," a restocking fee of up to 40% will be applied.
• Launch Monitor Restocking Fee: A restocking fee of up to 40% will be assessed to the cost of the product if the launch monitor is damaged. 
• Projector Restocking Fee: A restocking fee of up to 40% will be assessed after inspection upon return. 
• Return Shipping: Customers are responsible for return shipping costs.
• Packaging: Retain all original packaging. This is required for processing returns or warranty support.
• Processing Time: Please allow up to 14 business days for processing once your return is received at our facility.
• Customers are responsible for return shipping on all simulator and studio exchanges. This also applies to any component of a studio or simulator package.

Final Sale Items:

• Orders shipped outside North America are final sale.
• Software and subscription products are non-refundable.
• Laptop computers and tablets are non-returnable, though warranty repair/replacement may apply where applicable.

Products Damaged Upon Arrival 

• Inspection on Delivery: Any product damaged during shipment must be noted immediately at the time of delivery.
• Photo Evidence: Send photos of the damage within 24 hours of delivery to our customer service team.
• Return Label Coverage: We will cover return shipping for defective, damaged, or incorrect merchandise.
• Replacement Process: Once verified, we will promptly ship the correct product to you at no additional cost.
• Important: Items damaged after use are not eligible for refund unless explicitly covered under warranty.

Studios, Accessories, and Simulation Services 

• Studio Packages: Not eligible for free return labels. Return conditions and restocking fees apply based on condition.
• Accessories, Custom Setups, and Simulation Services: These are not eligible for return.
• Customers are responsible for return shipping on all simulator and studio exchanges.  This also applies to any component of a studio or simulator package.

Return Shipping Address

Please send approved returns to:

SKYTRAK Golf

12358 E. Easter Avenue

Unit 100

Englewood, CO 80012

Your SKYTRAK unit includes the following warranty coverage:

• 30-Day Satisfaction Guarantee: If you are not completely satisfied with your SKYTRAK unit, you may return it within 30 days (as per the return terms above).
• Manufacturer Warranty (on new units): SKYTRAK is backed by a 6-month warranty or 25,000 shots, whichever comes first. This consumer warranty covers defects in materials and workmanship under normal use. Certified Pre-Owned devices come with a 90 day warranty.
• Physical Damage or tampering with the unit voids the warranty
  Warranty Claims: To initiate a claim:

Contact our support team at https://skytrakgolf.com/pages/contact. Our team will verify the issue and begin the repair or replacement process.

Yes! We have partnered with GovX to provide a discount to current and former military, first responders, and educators.  Please click the GovX link in the checkout cart to verify eligibility and receive discount code.